NEC Pro II

Manufacturer: NEC

Model: Electra Professional Level II

Software Version: 2.77

Hardware Requirements: Appropriate NEC single line cards


VoiceTrak Parameter Settings:

Global Lc Off 25 (may need adjustment!)
Custom Page 2 Message Light On 491E (see note)
Custom Page 2 Message Light Off 49*E (see note)

Important Note: The dealer must program the Pro II to accept codes for message waiting activation and deactivation. NEC suggested the codes listed above, but these may be modified to suit the site.

Important: All other VoiceTrak parameters must be set to Default.

Use Tone/Cadence file: NEC-PRO2

Correct operation requires VoiceTrak version 3.00 or higher.


Notes:

Transfer to fax machine. The tone table includes incoming fax detection. You may add an "X" type mailbox which transfers to a fax machine. Also add a line to the VOICE.BAT file which says: 'SET FAX_BOX=xxx' where xxx is mailbox for the fax machine. Not all fax machines send good CNG tones and will not transfer, but if fax tones are detected, the call will transfer to the extension specified in the FAX_BOX setting.

The NEC Pro II is an excellent digital switch which provides an good voice mail integration, including loop current drop for a disconnect signal. Stations can be forwarded directly to a VoiceTrak mail box.


NEC Pro II programming

M.B. 1-3-06 Hookflash End Time Selection

Used to set hookflash duration required on single line port to receive second dial tone. System default is HST (Hookflash Start Time) + 700ms.

M.B. 1-3-07 Voice Mail Digit Add Assignment

When a station forwards to VoiceTrak, and after VoiceTrak goes off-hook, this digit is sent prior to the station number. VoiceTrak requires the >#= sign in this field.

M.B. 1-3-08 Voice Mail DTMF Delay Timer Selection

This is the delay before DTMF tones are sent to VoiceTrak. The default is 1 second. Since there are no settings available less than 1 second and greater than 0 we suggest using the default setting.

M.B. 1-3-09 Voice Mail Disconnect Time Selection

The Pro II disconnect signal is a drop in loop current. The setting on the Pro II must match the VoiceTrak setting. The default setting on the NEC is 1.5 seconds, which is 1,500ms.

M.B. 1-3-10 Voice Mail DTMF Duration/Interdigit Time Selection

Sets the DTMF duration of tones sent to VoiceTrak. Default is 100ms duration, 70ms between digits.

Message Light Codes

NEC default is 491 for on and 49* for off. These are fine.

Designate ports as voice mail ports

Program the ports assigned to VoiceTrak as voice mail ports.


Call forward to mailbox - Must be programmed at each station

Set Busy / No Answer Forward

<Speaker> + 43 + <VoiceTrak hunt group number> + <Speaker>

Cancel Busy / No Answer Forward

<Speaker> 44 <Speaker>

Set All Call Forward

<Speaker> + 60 + <VoiceTrak hunt group number> + <Speaker>

Cancel All Call Forward

<Speaker> 42 <Speaker>