NEC 2400 SIM, IMG or MMG

Manufacturer: NEC

Model: 2400 SIM, IMG or MMG - Tested on SIM

Software Version: 5201 Release 2, Version J04.26 with MCI, Feature 2

Hardware Requirements: With attendant overflow: CP50 (CPU), ME45 (memory), ME48 (memory). Without attendant overflow: NEAX 2400 (Feature FD-A Revision E1.0A Stock number 242784 only required with 5200 release 1). For voice mail features: PA16LCQ is a 16 port card. PAI002-A (must be -A) is an I/O card with 2 RS232 ports. Y Cable (Misc. TTY cable). Cable 1 (special null modem cable which connects directly to VoiceTrak). The Y cable and Cable 1 provide a connection between the PAI002-A card and VoiceTrak. The VoiceTrak Rhetorex ports are connected to ports 1 through 4 of the PA16LCQ card(s) which must be assigned numbers in a UCD (Uniform Call Distribution) group. Program is in ASHU.


VoiceTrak Parameter Settings:

Custom Page 2 Message Light On #E
Custom Page 2 Message Light Off *E

Important: All other VoiceTrak parameters must be set to Default.

Use Tone/Cadence file: NEAX2400.NEC

Notes:

Transfer to fax machine. The tone table includes incoming fax detection. You may add an "X" type mailbox which transfers to a fax machine. Also add a line to the VOICE.BAT file which says: 'SET FAX_BOX=xxx' where xxx is mailbox for the fax machine. Not all fax machines send good CNG tones and will not transfer, but if fax tones are detected, the call will transfer to the extension specified in the FAX_BOX setting.

We appreciate the cooperation provided by NEC in developing this integration. We heartily commend the support policies and support department of NEC.


Disconnect Signal

The NEAX provides a loop current drop upon termination of the connection. This is the best possible approach and allows VoiceTrak to disconnect immediately. It is not necessary to use the VoiceTrak 'grunt' feature.

PBX Ports

A new file must be created in the C:\C2C directory. This file must list the actual NEAX extensions which are connected to VoiceTrak. If the extensions 280, 281, 282 and 283 are connected to ports 1-4 of VoiceTrak, the text file of PBXPORTS.DAT would include 4 lines and would appear exactly as:

280

281

282

283

This file would include only the four lines, and the NEAX extensions would appear in the exact order they are connected to VoiceTrak.

VoiceTrak Programming

The VOICE.BAT file must include the following set commands:

set pbxtype=NEC24

' The next several lines set the data communications link

set comport = x ' where x is the RS-232 port to use on VoiceTrak (1 or 2)

set baudrate=y ' where y is the baudrate (suggested 1200)

set parity=0 ' Must match the NEAX (0=none, 1=odd, 2=even)

set databits=8 ' Must match the NEAX (5, 6, 7 or 8)

set stopbits=1 ' Must match the NEAX (1 or 2)

' set datadelay=0 ' See special note below

Note on datadelay: This parameter sets the time to wait between the transmission of each character in the transmit buffer, in tenths of a second. If datadelay is set to 1, there will be a tenth of a second delay between each character sent (for MWL information). It was not necessary to set this parameter at our beta sight and we recommend that this line not be added to the voice.bat file.


Message Waiting Indicators

Display sets will show "VMM" and non display terminals will have a message waiting light when new messages have been left. The lights will be extinguished when the mailbox holder calls in to retrieve messages. For a single line phone with MWL requires 80 volt power card.


To forward the phone to voice mail

Set forward: <Speaker> <Fwd button> <Ext # to fwd to> <Speaker>

To cancel forward: <Speaker> <Fwd Button> <Speaker>

NEC 2400 Programming

The ports used for VoiceTrak must be in the same UCD group and be designated as voice mail ports. Programming for the MCI is included in ETI-014 dated April 8, 1986, and ETI-121 dated February 1991. Programming used for this installation was:

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